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Terms and Conditions

 

TERMS AND CONDITIONS

Effective Date: 8/1/2026
Last Updated: 8/1/2026

These Terms and Conditions (“Terms”) govern your use of whzzhrelectronics.com (the “Website”) and any evaluation, repair, restoration, consultation, measurement, design, fabrication or related service provided by Whzzhr Electronics (“Whzzhr Electronics,” “Whzzhr,” “we,” “us” or “our”).

Whzzhr Electronics is located in New York at:
Yonkers, NY 10701
Email: info@whzzhrelectronics.com
Telephone: 914-299-6903

By using this Website, submitting an inquiry, approving an estimate, signing or electronically accepting a work order, shipping or delivering equipment to us, paying a deposit or otherwise authorizing services, you acknowledge that you have read and agree to these Terms and any written estimate, proposal or work order issued for your project.

If a written estimate, proposal or work order conflicts with these general Terms, the project-specific document will control with respect to that project.

1. WEBSITE USE

  • The Website provides general information about Whzzhr Electronics, our services, projects, technical research and the Audio Archaeology editorial series.

Website content is provided for general informational and educational purposes. It is not a substitute for an inspection or evaluation of particular equipment and does not constitute engineering, safety or repair advice for a specific device.

You agree not to:

  • use the Website for an unlawful or fraudulent purpose;
  • attempt to interfere with the Website’s operation or security;
  • access restricted portions of the Website without authorization;
  • copy, scrape, reproduce or commercially exploit Website content without permission;
  • impersonate another person or submit false project information; or
  • introduce malware, harmful code or disruptive material.

We may modify, suspend or discontinue any portion of the Website without notice.

2. NO GUARANTEE THAT A PROJECT WILL BE ACCEPTED

Submitting an inquiry, sending photographs or discussing equipment with us does not obligate Whzzhr Electronics to accept a project.

We may decline a project for any lawful reason, including safety concerns, unavailable parts, inadequate documentation, excessive prior modification, shipping risk, workload, project scope or equipment condition.

A project is accepted only when we confirm acceptance in writing and, when required, receive the equipment, an approved work order and any requested deposit or evaluation fee.

3. CUSTOMER AUTHORITY AND ACCURACY

You represent that:

  1. you own the equipment or are authorized by its owner to request and approve services;
  2. the information you provide is accurate and complete to the best of your knowledge;
  3. you have disclosed known faults, hazardous conditions, prior repairs, modifications, missing parts, liquid exposure, fire damage, pest contamination and other material history; and
  4. the equipment is not stolen, unlawfully possessed or subject to a conflicting ownership claim.

You are responsible for removing personal property, media, accessories and unrelated items before delivery unless we specifically request them.

4. HAZARDOUS OR CONTAMINATED EQUIPMENT

Vintage electronic equipment may contain or produce hazardous voltages, stored electrical energy, heat, sharp components, heavy metals, asbestos-containing materials, leaking chemicals or other hazards.

Do not ship or deliver equipment that is wet, actively leaking, infested, chemically contaminated, biologically contaminated, fire-damaged or otherwise unsafe without disclosing the condition and obtaining our advance written approval.

We may stop work, isolate equipment, refuse service or require its removal if we discover a condition that creates an unreasonable health or safety risk. You remain responsible for authorized evaluation, handling, storage, return shipping and lawful disposal costs associated with such equipment.

5. EVALUATION AND DIAGNOSTIC CHARGES

An initial conversation or review of photographs is not a diagnosis.

A bench evaluation may be required before we can identify defects, recommend work or provide a meaningful estimate. The evaluation charge is [EVALUATION FEE OR “STATED IN THE WORK ORDER”].

Unless otherwise stated in writing:

  • evaluation and diagnostic charges compensate us for time already performed;
  • evaluation charges are due whether or not you authorize further work;
  • evaluation charges are nonrefundable once evaluation has begun; and
  • disassembly or diagnostic testing may reveal additional defects not observable during the initial inspection.

If an evaluation charge will be credited toward approved work, that credit will be stated in the applicable estimate or work order.

6. ESTIMATES AND AUTHORIZATION

Estimates are based on information reasonably available at the time they are prepared. Vintage, undocumented, modified or previously repaired equipment may contain concealed problems that cannot be identified before disassembly, testing or partial repair.

No estimate is guaranteed unless expressly identified as a fixed-price quotation.

We will request additional approval before exceeding an approved estimate by more than [PERCENTAGE OR DOLLAR THRESHOLD—for example, 10% or $50, whichever is greater], excluding taxes, return shipping, insurance, storage and charges already separately authorized.

If additional defects are discovered, we may:

  • provide a revised estimate;
  • recommend a reduced or expanded scope;
  • suspend work while awaiting authorization; or
  • return the equipment after payment of accrued charges.

Authorization may be given by signed document, email, approved electronic form or another method we agree to accept.

7. DEPOSITS AND PAYMENT

We may require a deposit before ordering parts, reserving substantial bench time, beginning custom design work or accepting a project.

Unless a project document states otherwise:

  • deposits are applied to the final invoice;
  • charges already earned and noncancelable commitments may be deducted from a deposit;
  • special-order, custom-made and nonreturnable parts must be paid for in advance;
  • invoices are due upon receipt; and
  • equipment will not be released or shipped until all amounts due have cleared.

Custom-design and fabrication projects generally require a deposit of [DEPOSIT PERCENTAGE—for example, 50%], with additional milestone payments described in the proposal.

You are responsible for applicable taxes, approved parts, labor, outside services, shipping, insurance, payment-processing charges where legally permitted, storage and other authorized project costs.

8. CANCELLATION

You may cancel unperformed work by notifying us in writing.

Cancellation does not eliminate your obligation to pay for:

  • evaluation or labor already performed;
  • parts already purchased or committed;
  • noncancelable outside services;
  • approved design or engineering work;
  • return shipping and insurance;
  • storage accrued under these Terms; and
  • other authorized costs incurred before cancellation.

Custom, special-order and modified components may not be returnable or refundable.

We may stop or cancel a project if it becomes unsafe, impracticable, uneconomical or materially different from the condition or scope represented to us. If we cancel, you remain responsible for properly authorized work and costs already incurred.

9. PARTS AND MATERIALS

We may use new, new-old-stock, used, reclaimed, reproduction or functionally equivalent parts when appropriate to the project and authorized scope.

Vintage parts can vary in appearance, tolerance and availability. Exact cosmetic or historical matches cannot be guaranteed unless expressly stated in writing.

Removed parts will be returned only if requested before work begins and if returning them is lawful, safe and practical. Hazardous, leaking, broken, exchange-core, warranty-return and otherwise restricted parts may be retained or disposed of appropriately.

10. RESTORATION DECISIONS AND ORIGINALITY

Repairing vintage equipment often requires balancing safety, reliability, originality, historical significance, cost and intended use.

Unless otherwise agreed, you authorize reasonable service procedures necessary to evaluate and perform the approved work. We will not knowingly make material alterations outside the approved scope without obtaining additional authorization, except for temporary diagnostic measures that do not materially alter the equipment.

A repair or restoration may affect originality, collectible value, appearance or future serviceability. You are responsible for informing us before work begins if preservation of particular components, markings, finishes, wiring methods or historical features is a priority.

11. NO GUARANTEE OF COMPLETE RESTORATION

Because of age, deterioration, unavailable components, undocumented modifications and latent defects, some equipment cannot be safely or economically returned to its original performance.

Unless expressly stated otherwise, our obligation is to perform the authorized services with reasonable care—not to guarantee that equipment can be repaired, restored to factory specifications or made suitable for every intended application.

A successful repair of one fault does not represent that every component has been renewed or that an unrelated fault will not occur later.

12. SHIPPING TO WHZZHR ELECTRONICS

Do not ship equipment until we have confirmed that we will receive it and provided any applicable shipping instructions.

You are responsible for:

  • selecting a competent carrier;
  • proper packaging;
  • accurate shipment information;
  • compliance with carrier restrictions;
  • adequate declared value or shipping insurance; and
  • retaining tracking, photographs and shipping records.

Equipment should be double-boxed when appropriate, immobilized within the package and protected against impact. Heavy transformers, tubes, knobs, covers and loose internal parts may require separate protection.

Original or collectible packaging should not be used as the sole shipping container.

Risk of loss or damage while equipment is in transit to us remains with you. Whzzhr Electronics is not responsible for carrier delay, loss, theft or shipping damage occurring before we take possession.

If incoming shipping damage is observed, we may photograph it and notify you. Assistance with a carrier claim does not make us responsible for the loss.

13. RETURN SHIPPING

Unless otherwise agreed, return shipping, packaging, declared value and insurance are charged to you.

We may reuse suitable incoming packaging or require replacement packaging if the original materials are inadequate. Packaging materials and labor may be added to the invoice.

Risk of loss passes to you when the equipment is delivered to the carrier for return shipment, except to the extent a loss results from our failure to package the equipment with reasonable care.

Carrier insurance or declared value is subject to the carrier’s terms and is not a guarantee that a claim will be paid. At your request and expense, we will reasonably cooperate with a properly documented carrier claim.

Local pickup may be required for equipment we determine cannot be shipped safely or reasonably.

14. LOCAL DELIVERY AND PICKUP

Local delivery and pickup are by appointment only unless we state otherwise.

The person collecting equipment may be required to provide identification, proof of authorization and payment confirmation.

You should inspect externally visible equipment condition at pickup. Acceptance at pickup does not waive a valid claim under the limited repair warranty.

15. COMPLETION, STORAGE AND UNCLAIMED EQUIPMENT

We will notify you using the contact information you provided when equipment is ready, when a decision is required or when a project has been closed.

You must keep your email address, telephone number and mailing address current.

Equipment must be paid for and collected or authorized for return shipping within fourteen calendar days after notice of completion or notice that the project has been closed.

After that period, we may charge a reasonable storage fee of five dollars per day, subject to applicable law. Storage charges do not transfer ownership to us and do not eliminate amounts already due.

Whzzhr Electronics may retain possession of repaired or improved equipment until reasonable charges for authorized work and materials are paid, to the extent permitted by New York law.

If equipment remains unclaimed, unpaid or unreachable, we may send additional notice to your last known email and postal address and exercise any lien, storage, sale, disposal or other remedy available under applicable law.

Nothing in these Terms automatically transfers ownership of your equipment to Whzzhr Electronics merely because a stated period has elapsed. Any sale, disposal or other disposition will be undertaken only after the notices and procedures required by applicable law.

You remain responsible for lawful storage, notice, sale, disposal, shipping and administrative costs to the extent permitted by law.

16. LIMITED REPAIR WARRANTY

Unless a work order states a different written warranty, Whzzhr Electronics warrants its repair workmanship for 30 days from the date the repaired equipment is delivered to you or tendered for pickup, udner normal use conditions.

During that period, if the same condition recurs because of defective workmanship within the authorized repair, we will, at our option:

  1. reperform the affected repair without an additional labor charge; or
  2. refund the labor charge attributable to the affected repair.

This limited warranty applies only to the original customer and the specific work identified on the paid invoice.

To request warranty service, contact us promptly, provide the invoice number and describe the problem before anyone else works on the equipment.

Unless prohibited by law, the limited repair warranty does not cover:

  • unrelated or newly developed faults;
  • components or systems outside the authorized scope;
  • normal aging or failure of vintage components not replaced;
  • tubes, lamps, fuses, batteries or other consumable items, except to the extent separately warranted;
  • customer-supplied parts;
  • used or new-old-stock parts beyond any warranty expressly stated on the invoice;
  • abuse, misuse, neglect, liquid exposure, contamination or accident;
  • improper installation, ventilation, voltage, load, wiring or operation;
  • shipping or carrier damage;
  • power surge, lightning or external electrical conditions;
  • unauthorized modification, adjustment, disassembly or repair after delivery;
  • cosmetic condition unless cosmetic work was expressly included; or
  • operation contrary to instructions or known equipment limitations.

You are responsible for safely returning equipment for warranty evaluation. If the claim is covered, Whzzhr Electronics will reimburse or credit shipping charges. If the claim is not covered, diagnostic, labor, parts and shipping charges may apply with your authorization.

This is a LIMITED WARRANTY.

The exclusions and limitations in these Terms apply only to the extent permitted by law. Some rights and implied warranties cannot legally be excluded or limited.

17. CUSTOMER-SUPPLIED PARTS

We may decline to install customer-supplied parts.

If we agree to use them, you represent that they are authentic, safe, suitable and lawfully obtained. Unless prohibited by law, customer-supplied parts are not warranted by Whzzhr Electronics, and additional labor required because of their condition, incompatibility or failure may be charged separately.

Our workmanship warranty applies only to our installation work, not to the quality, suitability or durability of a customer-supplied part.

18. CUSTOM DESIGN, ENGINEERING AND FABRICATION

Custom design work may include research, consultation, schematics, simulations, calculations, prototypes, circuit boards, mechanical concepts, documentation, testing and fabrication.

The scope, milestones, deliverables, price and permitted use of custom work will be stated in a separate proposal or work order.

Unless that document expressly states otherwise:

  • estimates for custom work are based on the stated scope;
  • changes requested after approval may require additional time and charges;
  • deposits and charges for completed design work are nonrefundable;
  • prototypes are experimental and may require revision;
  • performance targets are goals unless expressly identified as guaranteed acceptance criteria;
  • regulatory testing, certification and production qualification are excluded;
  • you are responsible for evaluating whether a design is appropriate for your intended commercial or safety-critical use; and
  • no design may be represented as certified, approved or production-ready unless expressly stated in writing.

19. INTELLECTUAL PROPERTY IN CUSTOM WORK

Each party retains ownership of intellectual property it owned or developed independently before the project.

Unless a signed proposal expressly provides otherwise:

  1. Whzzhr Electronics retains ownership of its preexisting designs, general know-how, methods, reusable circuit concepts, libraries, tools, templates, test procedures and improvements of general application.
  2. Upon full payment, you receive a nonexclusive, nontransferable license to use the final project deliverables for the personal or internal business purpose identified in the proposal.
  3. You do not receive manufacturing, resale, sublicensing, publication or commercial reproduction rights unless expressly granted in writing.
  4. Preliminary concepts, rejected designs, working files, development materials and internal notes remain the property of Whzzhr Electronics.
  5. Third-party components and materials remain subject to their respective licenses.

Any assignment of intellectual property or grant of exclusive rights must be stated in a separate signed writing and may require additional compensation.

20. CUSTOMER MATERIALS

You retain ownership of photographs, documents, recordings, trademarks and other materials you provide.

You grant Whzzhr Electronics a limited license to use those materials as necessary to evaluate, perform and document the requested services.

You represent that you have the right to provide those materials and that our authorized use will not infringe another person’s rights.

We will not publicly identify you or disclose confidential project materials without permission, except as required by law or as reasonably necessary to provide the services.

21. PROJECT PHOTOGRAPHY AND AUDIO ARCHAEOLOGY

We may photograph equipment and work in progress for internal documentation, diagnosis, quality control and recordkeeping.

Public use in articles, videos, social media, demonstrations or the Audio Archaeology series will be governed by a separate release or written permission when the material identifies you, reveals confidential information or features a project not otherwise appropriate for public presentation.

Approval of repair work alone does not grant Whzzhr Electronics permission to publicly identify you.

22. TECHNICAL AND SAFETY INFORMATION

Content on the Website and in Audio Archaeology materials may discuss high voltage, mains electricity, radio-frequency energy, hazardous materials, heavy equipment, tools and other risks.

Do not attempt a procedure unless you possess the necessary knowledge, equipment and safety training. Turning equipment off or unplugging it does not necessarily eliminate hazardous stored energy.

To the maximum extent permitted by law, you assume responsibility for actions you take based on general educational content. Nothing on the Website is an instruction to defeat a safety device, violate applicable law or undertake work beyond your competence.

23. WEBSITE INTELLECTUAL PROPERTY

Except for third-party material, the Website and its text, photographs, videos, graphics, branding, logos, measurements, diagrams and other original content are owned by or licensed to Whzzhr Electronics and are protected by applicable intellectual-property laws.

You may view and share links to publicly available pages for personal, noncommercial purposes.

You may not reproduce, republish, sell, modify, remove attribution from or commercially exploit Website content without prior written permission.

“Whzzhr Electronics,” “Audio Archaeology,” associated logos and related branding may not be used in a manner likely to cause confusion regarding sponsorship, affiliation or endorsement.

24. THIRD-PARTY LINKS AND SERVICES

The Website may contain links to YouTube, social-media platforms, payment processors, carriers, manufacturers, suppliers and other third parties.

We do not control and are not responsible for third-party websites, services, policies, availability, content or security. Your use of a third-party service is governed by that provider’s terms.

A link does not imply endorsement unless expressly stated.

25. DISCLAIMERS

Except for the express limited warranty stated in these Terms or in a project-specific document, and to the fullest extent permitted by law, the Website, services and deliverables are provided “as is” and “as available.”

Whzzhr Electronics disclaims warranties not expressly stated, including warranties arising from descriptions, discussions, demonstrations or past dealings, except where such a disclaimer is prohibited by law.

We do not warrant that:

  • the Website will always be uninterrupted, error-free or secure;
  • every fault can be diagnosed or repaired;
  • vintage equipment will meet original specifications;
  • parts will remain available;
  • repaired equipment will never experience a future failure; or
  • educational content is suitable for a particular person, device or application.

Nothing in these Terms excludes a warranty or consumer right that cannot lawfully be excluded.

26. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Whzzhr Electronics will not be liable for indirect, incidental, special, exemplary, punitive or consequential damages, including lost profits, lost recordings, lost data, loss of use, business interruption or loss of collectible value, arising from the Website or services.

To the fullest extent permitted by law, our aggregate liability arising from a particular project will not exceed the amount you paid Whzzhr Electronics for the service giving rise to the claim.

These limitations do not apply to liability that cannot lawfully be limited, including liability arising from gross negligence, willful misconduct or other conduct for which limitation is prohibited by law.

27. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold Whzzhr Electronics harmless from third-party claims, damages and reasonable expenses arising from:

  • your lack of authority to authorize work;
  • false or materially incomplete information you provided;
  • unlawful or infringing customer materials;
  • your misuse, unauthorized modification or unsafe operation of equipment or deliverables; or
  • your material breach of these Terms.

This provision does not require you to indemnify Whzzhr Electronics for its own negligence or wrongful conduct.

28. DELAYS AND EVENTS OUTSIDE REASONABLE CONTROL

Dates and turnaround estimates are estimates unless expressly guaranteed in writing.

Whzzhr Electronics is not responsible for reasonable delay caused by parts shortages, carrier delays, supplier problems, equipment condition, customer response time, utility or internet interruption, illness, emergency, severe weather, governmental action or another event outside our reasonable control.

We will make reasonable efforts to communicate material delays.

29. ELECTRONIC COMMUNICATIONS

You consent to receive project-related communications electronically at the email address or telephone number you provide.

Electronic approval, including approval by email, electronic form or checkbox, may constitute written authorization and acceptance of these Terms to the extent permitted by law.

You are responsible for retaining copies of estimates, invoices, warranty terms and other project records.

Marketing communications, if any, will be handled separately and may be declined as provided in the applicable communication.

30. GOVERNING LAW AND VENUE

These Terms and any dispute arising from the Website or services are governed by the laws of the State of New York, without regard to conflict-of-law principles.

Subject to any consumer right that requires otherwise, any legal action must be brought in a state or federal court having jurisdiction in Westchester, New York, and each party consents to the jurisdiction of those courts.

Either party may bring an eligible claim in small claims court.

31. TIME TO BRING CLAIMS

To the extent permitted by law, any claim arising from services must be brought within the shorter of:

  1. the applicable statutory limitations period; or
  2. 30 days after the event giving rise to the claim.

If no enforceable contractual period is inserted above, the applicable statutory limitation period will govern.

32. CHANGES TO THESE TERMS

We may update the Website-use provisions of these Terms by posting a revised version with a new “Last Updated” date.

Changes affecting an already accepted project will not retroactively alter the agreed project terms unless both parties agree in writing or a change is required by law.

The Terms in effect when you approve a work order will govern that project unless the work order states otherwise.

33. SEVERABILITY

If any provision of these Terms is found invalid or unenforceable, that provision will be enforced to the maximum extent permitted or severed, and the remaining provisions will remain in effect.

34. NO WAIVER

A failure to enforce a provision on one occasion does not waive the right to enforce it later.

35. ASSIGNMENT

You may not assign a project or your rights under these Terms without our written consent.

Whzzhr Electronics may assign these Terms in connection with a sale, transfer or reorganization of the business, subject to applicable law and existing customer rights.

36. ENTIRE AGREEMENT

These Terms, together with the applicable estimate, proposal, work order, invoice, written warranty and any incorporated policy, constitute the entire agreement concerning the applicable project.

Statements not included in those documents do not modify the agreement unless confirmed in writing by an authorized representative of Whzzhr Electronics.

37. CONTACT

Questions about these Terms may be sent to:

Whzzhr Electronics
Yonkers, NY
Email: info@whzzhrelectronics.com
Telephone: 914-299-6903


Copyright © 2026 Whzzhr Electronics - All Rights Reserved.

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